What Stands Out
Pros
- Operated by a trusted brand with 5 land-based casinos in NZ
- Fast withdrawals, including same-day payouts via select methods
- Over 300 live dealer tables available
- Tiered loyalty program with 100 levels and valuable rewards
Cons
- Welcome bonus is smaller than industry average
- No cryptocurrency payment support
Website: skycitycasino.com
Languages: English
Launched: 2019
License: Malta Gaming Authority
Company: SkyCity Malta Limited (part of SkyCity Entertainment Group)
Affiliate Program: Not listed
Casino Type: Online Casino, Live Casino, Mobile Compatible
Editor’s Insight
SkyCity Online brings the reputation of its land-based casinos to the digital space, offering a trustworthy experience for New Zealand players. Though the welcome offer may seem modest, the platform makes up for it with strong promotions, a world-class live dealer section, and fast payout options. The site is built with a clean layout, responsive support, and mobile compatibility, though it lacks a dedicated app.
Overview of SkyCity Casino
Established in 2019, SkyCity Online Casino is a digital extension of one of New Zealand’s most well-known casino operators. The online platform caters specifically to Kiwi players and features a strong selection of games from top providers, attractive promotional offers, and an immersive live casino section.
This review explores key areas such as bonus structures, payment options, software variety, and support channels to help you assess whether SkyCity is the right fit for your playstyle.
Promotions and Bonuses
Welcome Offer
- 100% up to NZ$100 + 70 Free Spins (1st deposit, min NZ$10)
- Wagering Requirement: 35x (applies to bonus only)
- Free Spins: No wagering required
Although the welcome package may appear smaller than others in the NZ market, it stands out by including 70 wager-free spins and an additional 150 Club Points with 100 SkyCoins. These extras contribute toward SkyCity’s loyalty system, making it a better deal in the long run.
A separate welcome bonus is also available for live casino players:
- 100% up to NZ$150 (min deposit NZ$50)
- Contribution to wagering: 35% for live roulette, 20% for live blackjack
- 70 free spins still included
Ongoing Promotions
- The Online Club: Tier-based loyalty system with 100 levels and five tiers
- SkyShop: Exchange SkyCoins for perks
- Spin-to-win, prize drops, and other seasonal promos
Bonus Code
No bonus code is needed. Players simply select the relevant bonus when depositing.
Game Library
SkyCity offers a well-rounded portfolio of over 1,300 games from reputable providers like Play’n GO and Big Time Gaming. The standout feature is the live casino section with over 300 live dealer tables powered by Evolution Gaming.
Game Type |
Titles Available |
Notable Games |
Online Pokies |
1,000+ |
Book of Gods, Tiki Mania |
Progressive Jackpots |
3+ |
Book of Atem |
Blackjack |
22 |
ONE Blackjack |
Roulette |
14 |
Lightning Roulette, Auto Roulette |
Other Table Games |
12 |
Baccarat Squeeze, 3 Card Poker |
Live Dealer |
300+ |
Crazy Time, Dragon Tiger, Infinite BJ |
While the pokies catalog is smaller compared to giants like Mirax Casino (which offers 7,000+), SkyCity makes up for it with one of the most comprehensive live casino experiences in the region.
Payment Options
SkyCity supports a range of mainstream and alternative payment methods, although cryptocurrencies are not accepted.
Payment Method |
Deposit |
Min. Deposit |
Withdrawal |
Withdrawal Time |
Visa |
✅ |
NZ$10 |
✅ |
1–3 banking days |
Mastercard |
✅ |
NZ$10 |
✅ |
1–3 banking days |
Skrill |
✅ |
NZ$10 |
✅ |
Same day |
Neteller |
✅ |
NZ$10 |
✅ |
Same day |
Trustly |
✅ |
NZ$10 |
✅ |
Same day |
Zimpler |
✅ |
NZ$10 |
✅ |
Same day |
Sofort |
✅ |
NZ$10 |
✅ |
1–3 banking days |
Cubits |
✅ |
NZ$10 |
✅ |
1–5 banking days |
Most withdrawals are processed swiftly, with e-wallets offering same-day transactions once your account is verified. The pending time is typically under two hours.
Security and Licensing
SkyCity Online Casino operates under the regulation of the Malta Gaming Authority (MGA) and is powered by Gaming Innovation Group (GiG), a well-regarded iGaming platform. With its parent company operating multiple brick-and-mortar casinos in New Zealand, trust is a core part of the brand’s identity.
The casino offers detailed responsible gambling tools and goes a step further by highlighting its sustainability practices—something rarely seen in this industry. All games are independently tested for fairness, though the site does not currently link to third-party audit certificates.
Mobile Compatibility
SkyCity’s mobile site mirrors the desktop experience with a responsive design and full game access on both Android and iOS devices. Although there is no native app available, the mobile browser version performs well for on-the-go gaming.
Considering that most other NZ online casinos now offer dedicated apps, this is one area where SkyCity could improve. Still, players can easily bookmark the site for quick access.
Customer Support
SkyCity provides solid support coverage via:
- Live Chat: Available 24/7
- Email: help@skycitycasino.com
- FAQ: Extensive and helpful
- Social Media: Twitter @skycasino
There is no phone support, which aligns with most competitors. Live chat is the quickest and most effective option, with agents typically responding promptly.
Site Usability
The SkyCity website features a clean, intuitive layout with fast-loading pages and clearly labeled categories. Players can easily navigate through slots, live games, and promotions using filters and a dedicated live casino lobby.
While its minimalist design favors speed and simplicity, some users might prefer more visually dynamic alternatives. Overall, it’s a user-friendly and clutter-free interface.
How to Get Started
- Click Register on the homepage
- Enter your email, password, and optional NZ driver’s license
- Add your personal details and confirm terms and age
- Verify your email via the link sent to your inbox
- Upload ID documents if needed for KYC
- Make your first deposit and select your bonus
Final Thoughts
SkyCity Online Casino successfully brings the prestige of its land-based operations to the digital realm. While its welcome bonus is more modest than others, the loyalty program and live dealer selection offer significant long-term value. Fast withdrawals and a focus on security help it stand out in the New Zealand market.
For players who prioritize trust, live gaming, and user-friendly design over flashy extras, SkyCity is a compelling choice for real money casino entertainment.