Highlights
What We Like
- 24/7 live chat support
- Strong responsible gambling features
- Low minimum withdrawal of just £10
What Could Be Improved
- Withdrawals can be slow
Website: www.casigo.com
Languages: English, Norwegian, French, German, Spanish, Portuguese
Launched: 2020
Licensing Authority: Malta Gaming Authority
Affiliate Program: Dream Team Affiliates
Operator: White Hat Gaming Limited
Casino Formats: Instant Play, Mobile, Live Casino
Overview
CasiGO Casino is operated by White Hat Gaming and holds a license from the Malta Gaming Authority. This online casino can be accessed directly through most web browsers and is also optimized for mobile devices like smartphones and tablets. English is the primary language, but the site supports several others for broader accessibility.
This review covers all key aspects of CasiGO Casino, helping players make an informed decision before signing up.
Payments and Withdrawals
CasiGO supports various payment methods including VISA, Neteller, Skrill, and others, though availability may vary by region. The minimum withdrawal amount is £10, and while the minimum deposit isn’t specified, withdrawals under the limit may still be possible by contacting customer support.
All withdrawals require a verification process, which can add time on top of the standard 48-hour withdrawal period. However, the site lacks detailed information about payment processing in its terms and conditions.
Customer Support
If you need assistance, CasiGO offers 24/7 customer service through live chat. There’s no chatbot—you’ll be connected directly to a real support agent with minimal wait time. Support is available in multiple languages.
For less urgent inquiries, players can also reach the support team via email. Both methods are staffed around the clock every day of the week, aiming to provide fast and helpful responses.
Game Selection
CasiGO Casino features a wide selection of games, including:
- Video slots
- Table games
- Scratch cards
- Live dealer options
These are powered by top-tier developers such as NetEnt, Play’n GO, Nolimit City, Elk Studios, and many others. The game lobby is intuitively organized with categories for easy navigation, and players can filter by provider to quickly find titles available in their region.
The platform also remembers your recently played games, so returning to your favorites is quick and easy.
Live casino fans can enjoy games from providers like Evolution Gaming and Pragmatic Play Live. These games offer real dealers, interactive chat features, and multiple camera angles for an immersive experience.
Responsible Gambling Tools
CasiGO offers a comprehensive range of responsible gambling tools designed to help players maintain control. These include:
- Deposit limits
- Game session timers
- “Clock-off” periods for scheduled breaks
- Time-outs and self-exclusion
- Permanent account closure
Players can also set up reminders to track session duration, which reset upon logging out. These tools help encourage safe and mindful gambling.
Promotions and Bonuses
CasiGO Casino offers a multi-tiered welcome package spread across four deposits:
- 1st Deposit: 200% bonus up to €200 + 100 Free Spins
- 2nd Deposit: 50% bonus up to €200 + 50 Free Spins
- 3rd Deposit: 75% bonus up to €200 + 75 Free Spins
- 4th Deposit: 125% bonus up to €500 + 150 Free Spins
All free spins are for Book of Dead by Play’n GO. To claim, a minimum deposit of €10 (or regional equivalent) is required. Bonus funds and deposits must be wagered 35x within 30 days. A maximum bet limit of €5 applies during wagering.
In some regions, the welcome package is offered in local currency. For example, Indian players receive:
- 1st Deposit: 200% up to ₹20,000 + 100 Spins
- 2nd Deposit: 50% up to ₹20,000 + 50 Spins
- 3rd Deposit: 75% up to ₹20,000 + 75 Spins
- 4th Deposit: 125% up to ₹50,000 + 150 Spins
Minimum deposit to qualify: ₹1,000.
Minimum withdrawal: ₹2,000.
Supported payment methods in India include UPI, Net Banking, and e-wallets like Skrill, Neteller, Astropay, and Jeton.
Final Thoughts
CasiGO Casino brings a well-rounded experience backed by a respected operator and a robust gaming license. With an extensive game portfolio, generous bonuses, and responsive customer support, it delivers on core expectations. While withdrawal times could be faster, the casino’s usability and features—like responsible gambling tools and provider filtering—help create a solid and enjoyable platform for a wide range of players.
